Refund and Returns Policy

Last Updated: 10 Feb 2026

Thank you for shopping at WithoutBorderss. We want to ensure you have a great experience with our travel gear and digital products.

Because we offer both digital downloads and physical items, our refund policy varies depending on the product type:

1. Digital Products (Guides, Itineraries, E-books)

Due to the nature of digital content, all sales of digital products (such as PDF guides and downloadable itineraries) are final and non-refundable.

  • Once the download link has been accessed or the file has been sent to your email, we cannot issue a refund.

  • If you experience any technical issues with your file, please contact us at [Tu correo, ej: admin@withoutborderss.com] and we will ensure you receive a working copy.

2. Physical Products (Travel Gear)

If you purchased a physical item from our shop, you have 14 calendar days to return an item from the date you received it.

  • Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

  • Proof of Purchase: You will need to provide the receipt or proof of purchase.

  • Non-returnable items: Sale items or personalized products are not eligible for refunds.

3. Refunds Process

Once we receive your item, we will inspect it and notify you of the status of your refund.

  • If your return is approved, we will initiate a refund to your original method of payment (PayPal, Stripe, etc.).

  • You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

4. Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Bookings (Flights, Hotels, Tours)

Please note that WithoutBorders does not directly manage bookings for flights, hotels, or tours made through our affiliate partners (like Travelpayouts, Booking.com, etc.).

  • For cancellations, changes, or refunds regarding a travel booking, you must contact the service provider or the booking platform directly.

  • WithoutBorders is not responsible for the refund policies of third-party providers.

6. Contact Us

If you have any questions on how to return your item to us, contact us at: Email: team@withoutborderss.com